NCBA Bank Fined a Paltry Sh250,000 Over Customer Data Breach

NCBA Bank has been slapped with a Sh250,000 fine by the Office of the Data Protection Commissioner (ODPC) for violating Kenya’s data privacy laws after it inadvertently shared a customer’s personal information to the wrong email address. The fine, issued under the provisions of the Data Protection Act, 2019, marks a growing regulatory crackdown on companies that mishandle personal data in Kenya. It also underscores the increasing emphasis on digital accountability and customer data protection in the financial sector. The data breach occurred when NCBA dispatched a customerâ.......